Service

Service

01 OEM PRODUCTION

Shen Gong has over 20 years of experience in OEM manufacturing of industrial knives and blades, currently producing for several well-known industrial knife companies in Europe, North America, and Asia. Our comprehensive ISO quality management system ensures consistent quality. Additionally, we continually refine our production equipment and testing instruments, pursuing higher precision in knife production through digitalized manufacturing and management. If you have any production needs for industrial knives and blades, please bring your samples or drawings and contact us—Shen Gong is your trusted partner.

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02 SOLUTION PROVIDER

With over 20 years of experience in the development and manufacturing of industrial knives and blades, Shen Gong can effectively help end-users address many of the current issues troubling their tools. Whether it's poor cutting quality, insufficient knife life, unstable knife performance, or problems like burrs, dust, edge collapse, or adhesive residue on the cut materials, please contact us. Shen Gong's professional sales and development teams will provide you with new solutions.
Rooted in knife, but far beyond knife.

03 ANALYSIS

Shen Gong is equipped with world-class analytical and testing equipment for both material properties and dimensional accuracy. If you need to understand the chemical composition, physical properties, dimensional specifications, or microstructure of the knives you are using, you can contact Shen Gong for the corresponding analysis and testing. If necessary, Shen Gong can also provide you with CNAS-certified material testing reports. If you are currently purchasing industrial knives and blades from Shen Gong, we can provide the corresponding RoHS and REACH certifications.

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04 KNIVES RECYCLING

Shen Gong is committed to maintaining a green earth, recognizing that tungsten, a primary element in manufacturing carbide industrial knives and blades, is a non-renewable earth resource. Therefore, Shen Gong offers customers recycling and re-sharpening services for used carbide industrial blades to minimize resource waste. For details on the recycling service for used blades, please consult our sales team, as it may vary depending on national regulations.
Cherishing the finite, creating the infinite.

05 QUICK REPLY

Shen Gong has a dedicated team of nearly 20 professionals in marketing and sales, including the Domestic Sales Department, Overseas Sales Department (with English, Japanese, and French language support), Marketing and Promotion, and After-Sales Technical Service Department. For any needs or issues related to industrial knives and blades, please feel free to contact us. We will respond to your inquiry within 24 hours of receiving your message.

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06 WORLDWIDE DELIVERY

Shen Gong maintains a secure inventory of standard industrial knives and blades for industries such as corrugated cardboard, lithium-ion batteries, packaging, and paper processing to meet customers' needs for quick delivery. In terms of logistics, Shen Gong has long-term strategic partnerships with several world-renowned international courier companies, generally enabling delivery within a week to most global destinations.